Application Custom Fields are used to link Jira work items and Service Management Requests with Golive Applications. This article explains why to use them, how to create them, and how to configure and use them.
Why Use Application Custom Fields
Application Custom Fields allow teams to associate Jira work items with Golive Applications. This helps you track accurate statistics, such as the number of issues created, reproduced, or tested for specific Applications.
Info
Application Custom Fields work similar to the Version concept in Jira. Like Versions, where multiple fields (e.g., Fix Version/s and Affects Version/s) use the same inventory, Application Custom Fields draw from a single list of Applications but can appear in multiple fields on the same issue.
Create an Application Custom Field
Requirements
You must have the Jira Administrator permission to create new custom fields from the Fields section.
Steps
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On the Jira Fields page, click Create new field.
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In the Field type field, select Apwide Golive Application.
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In the Name field, type the name of your new custom field, for instance “Application”.
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Click Create.
To make the Custom Field visible in work types, add it to your screens:
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For company-managed projects, refer to: Add a custom field to a screen.
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For team-managed projects, refer to: Add a custom field to a team-managed project.
Update the Configuration of a Field
By default, an Application Custom Field includes all Application linked to the Jira project. You can restrict this behavior if needed.
Requirements
You must be a Jira Administrator.
Steps
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On the Jira Fields page, search for the field you want to configure.
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Next to the field, open the three-dots menu and click on Contexts and default values.
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For the relevant context, click Edit custom field config.
Select Applications on the Issue Screen
Once you’ve configured an Application Custom Field and added it to a screen, you can easily select Applications directly from your work item in Jira.
Requirements
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Available Environments depend on your Project and Application setup.
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By default, Jira shows only applications mapped with the current space.
Steps
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Open the Jira work item you want to edit.
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Locate the Application field.
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Search for and select one or more Applications.
Tip
To remove an Application, click the x icon next to it.
Automation
To update Golive custom fields automatically, refer to our Jira Automation examples and our Rest API documentation.