Dynatrace

Learn how to use Dynatrace to automatically update the status of your Golive environments.

Integrate Golive with Dynatrace Synthetic Monitoring

In this section, you will learn how to configure Dynatrace in order to automatically update the status of Golive environments when a problem is opened or resolved by Dynatrace.

Learn more about Dynatrace Synthetic Monitoring

Before going further, please ensure that you have installed version 9.8.0 (or higher) of Golive.

https://www.loom.com/share/7811bc44ba2c4045917b518f1ae23a43?sid=1973355b-ed41-44cb-98ef-1ce80658bcb6

Connect Dynatrace with Golive

Dynatrace will be the master system in charge to notify Golive when an environment is up or down. In order to do that, we must setup an integration between Dynatrace and the Golive Rest API.

STEP 1 Create a new “Problem notification”

From the Dynatrace menu, go to Settings > Integration > Problem notification

Click the “Add notification” button:

STEP 2 Configure name and endpoint

Choose a name and set the endpoint with this value:

https://golive.apwide.net/api/status-changes

Your configuration should looks like that:

STEP 3 Prepare and set the authorization token

• Under “Additional HTTP headers”, click the “Add item” button:

  

• Choose “Authorization” as token name

• Follow those steps for adding the Golive Bearer Token in the “Value” field:

  • Generate a new Golive API token and paste it in a text editor

  • Append “Bearer “ in front of your token, respecting this structure:

    CODE

    Bearer your_pasted_api_golive_token

• Enable the “Secret HTTP header value” toggle and copy-paste the token from your text editor (with “Bearer “ at the beginning)

• Save your changes

STEP 4 Configure the custom payload

Copy/Paste this payload into “Custom payload”:

{
  "scope": {
    "criteria": [
      {
        "name": "environmentId",
        "values": [
          {Tags[goliveEnvId]}
        ]
      }
    ]
  },
  "status": {
      "name": "{State}"
  },
  "statusMapping": {
      "OPEN": { "name": "Down" },
      "RESOLVED": { "name": "Up" }
  },
  "ignoredStatuses": [
      {"name": "Deploy"},
      {"name": "Maintenance"} 
  ]
}

Ensure that these 2 environment statuses exist in Golive:

• “Up”

• “Down”

Or replace “Up” and “Down” in the code snippet by your custom statuses.

Your configuration should look like that:

STEP 5 Assign your integration to an Alerting Profile

Choose to which alerting profile should be used to notify Golive:

Learn more about Dynatrace Alerting Profiles

STEP 6 Save your changes

Do not forget to save your changes:

Set the monitoring of an Environment

STEP 1 Create a new Golive Environment and get its ID

Connect to Golive and create a new Golive environment that you will use to test this integration.

Learn how to create a new environment here: Manage Environments

Memorize the ID of the environment that you want to use to test this integration.
In our current example, the ID is 5.

STEP 2 Create a new Synthetic Test

From the Dynatrace menu, go to Synthetic > Create a synthetic monitor > Create an HTTP monitor

Choose a name for your HTTP monitor and add a tag:

• Key: goliveEnvId

• Value: the ID of the Golive environment to monitor

STEP 3 Add HTTP request

Click on “Add HTTP request” button:

Set the endpoint that should be monitored:

Click on “Add HTTP request” button:

Click on “Next” button:

STEP 5 Select locations

Select locations you want to use to call your endpoint:

If you want to test an environment that is not reachable from Internet, you should configure a Private Synthetic location.

Click on “Next” button:

Click on “Create HTTP monitor” button:

You have successfully configured your monitoring!

You can repeat these steps to create synthetic tests for each of your Golive Environments.

Test your monitoring

Select the Synthetic monitoring you want to test and click on “Edit”:

Replace the right URL by a fake one:

Save your changes:

Wait for 1 to 5 minutes, the monitoring should fail and a problem should be raised:

Connect to Golive and confirm that the status of your environment is “Down”.

Put back the correct URL:

Save your changes:

After 1 to 5 minutes:

• The problem in Dynatrace should be resolved

• The status of your environments should be “Up” again in Golive

Well done, time for a coffee break!